CyberCheck EU

Refund & Cancellation Policy

This policy explains cancellations and refunds for CyberCheck EU assessments.

Before assessment starts

If an order has been paid but the assessment has not started, contact us promptly. Where cancellation is legally available and operationally possible, we will process it according to the applicable payment and consumer-law rules.

After digital service performance starts

CyberCheck EU begins automated service performance after confirmed payment. Once the assessment has started or the report has been generated, refund rights may be limited by applicable law and by any valid consent to immediate performance. Statutory consumer rights are not excluded.

Failed delivery

If CyberCheck EU receives payment but cannot provide the purchased assessment because of a fault within our service, contact us so we can retry delivery or provide an appropriate remedy, which may include a refund where required.

Duplicate or incorrect orders

Contact general@cybercheckeu.eu as soon as possible with the order details. We will review duplicate charges or obvious ordering errors individually.

Questions: general@cybercheckeu.eu. This policy is an operational draft and should be reviewed against the final legal identity, tax details and consumer-law setup of the business before scaled paid marketing.